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• Gala Casino is an official online casino of the Gala Coral Group, one of the most prominent land-based gaming brands in the UK. It's a Playtech Casino where players can enjoy a wide range of slots, live table games, and many other forms of casino entertainment directly through their web browser or by a downloadable casino client. Gala Casino holds a prestigious gaming license from the.

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Gala Casino is prestigious casino with a long history, as it was founded in 2008.

It’s operated by LC International Limited, a Gibraltar-based gaming company which is a subsidiary of one of the biggest gaming groups in the world, GVC Holdings.

This group owns some among the most respectable brands in the gambling industry such as Bwin, Ladbrokes, Coral, Foxy Games, Gala Spins and Party Casino just to name a few.

In short, Gala Casino is in good hands.

Is Gala Casino safe?

Gala Casino offers its players a very safe platform to play.

In fact, they are licensed by the UK Gambling commission, the body whitelisting operators in the UK.

This license, in a nutshell, guarantees for the reliability of a casino in Great Britain and Northern Ireland.

Moreover, all UK players can rely on GAMCARE, which allows you opt out for any UK licensed casino for the time you decide.

This is an additional layer of safety given to all players, especially those who are more likely to lose control over their gaming experience.

Players outside the UK can feel safe too, as Gala Casino is also credited by GBGA, the Gibraltar Betting and Gaming Authority, one of the most important in the field worldwide.

Gala Casino sign-up offer

Gala Casino offers new players a £40 welcome bonus plus 20 free spins.

After you sign up, you just need to deposit £20 and stake it within 7 days.

Make sure you don’t pay with any e-wallets such as Paypal or Neteller or prepaid card, cause these methods will not generate you any bonus.

The wagering requirement is 35x. So you have to play 35 times the amount of the bonus before you can turn the bonus money in real cash.

Different types of games contribute to the wagering requirement with different weights: for instance, slots, jackpot slots and scratchcard games contribute 100% while Spin a Win and Casino Hold’em only with 5%.

Moreover, you can claim 20 free spins under the promotions tab: these also need to be played within 7 days after the claim and they have 10x wagering requirement.

Make sure you read the T&Cs of the promotion before you start playing.

It’s definitely not the most generous bonus in the market but it’s great because it is double your deposit and, since the required deposit is low, is a good option for newbies to start browsing the casino world with a small sum of money.

No bonus code is needed.

Games offered

With more than 300 games available, Gala Casino is the right place to be for a player.

Big win chasers can’t miss the jackpot games, but also all other game types are covered: from the video poker to the classic casino games.

Slots lovers won’t be disappointed with more than 200 titles from best providers.

Do you miss the 90’s? give a try to the iconic “Street Fighters II” by Netent. Select one of the original characters like Ryu or Ken for different lines. All of them have an average RTP of 96%. Or maybe you prefer classic slots like Rainbow Riches by Barcrest.

If you are looking for a real experience, give Live Casino a try. Choose the huge offer of casino games like roulette, blackjack, baccarat, spin a win and more with real dealers.

Gala Casino customer support: live chat and other options

In order to have support you should click the “Help & Contact” on the top-right side of the website.

Once clicked, you will be asked to chose one among 7 topics: Account access, Promotions and bonuses, Deposit, Withdrawal, Account details and verification, Technical Issues and Responsible Gambling.

After you decide the topic covering your issue, some sub-topics will be displayed.

Choose one even if it doesn’t perfectly describes your issue.

If your question is answered, then you are done, otherwise select YES under “Do you need more help?”.

If it’s the case, you have two options: either the chat support or support by email.

With the latter, a form needs to be filled with name, surname, email address, date of birth and, of course, your question.

I find the date of birth info a bit redundant, cause if the goal is allowing only adult people to contact support, there is no way to determine the real age of the user at this point anyway.

Live chat

We opted for the chat support during our test.

The process is simpler here as only name and email address are needed.

You are immediately connected to a bot-support agent.

By typing “human” though the bot disconnects and a real agent appears online.

The waiting time was one of the shortest, about 30 seconds.

In no time our questions were answered, so we approve Gala Casino chat support.

Ah, normally also phone support is an option. As of today though, when we are writing this review, it’s not currently available.

How can I deposit?

Your deposit can be as little as £10. All the deposit methods require this minimum amount.

To add money into your account is quite quick and easy.

You can use any credit or debit card like Mastercard and Visa.

E-wallets like Neteller , Paypal and Skrill are also viable options.

Pre-paid methods like Eco Payz and Paysefacard are supported too.

You can also deposit via bank transfer; in this case it might take up to 7 days before the money is deposited. With all other payment methods you can start playing immediately.

Gala Casino withdrawal time

When you request a withdrawal, it will be processed by a dedicated team within 24 hours.

Gala Casino Sign Up Bonus

During this time, you can still revert the request if you change your mind. To get back your money it will take up to 3 working days from the approval.

The withdrawal method should the same you used for the deposit.

This is an anti-money laundry measure applied by all respectable casinos.

If you cannot withdraw with the same method, you will have to provide your banking details.

The withdrawal time depends on the method you use: for instance e-wallets withdrawal are pretty fast and you will receive your money almost instantly up to 24 hours max.

Withdrawing by card might take up to 3-5 working days.

Gala Review, Welcome Bonus and Offers

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Gala Casino is part of a group that provides online betting products including a casino and live casino and bingo games. The company is located in Gibraltar and is licensed and regulated by the Government in that offshore territory. Players located in Great Britain do so under license and the regulations of the UK Gambling Commission. The regulatory body has issued stringent guidelines for free bets and bonuses so Gala Casino are seen as fair operators who conduct business in the correct way. The site features a full range of gaming products but there is no sports betting. The casino and live casino and other products can be accessed using desktop computers and mobile devices for the Android and iOS operating systems.

Welcome Offers

The Gala Casino welcome bonuses meet the criteria for fairness set and policed by the UK Gambling Commission. Some high profile operators have been issued with fines and warnings for misleading rules that are unclear. The Gala Casino welcome bonuses are transparent. They come in the form of bonuses related to the first three deposits. The welcome offers are subject to the following Terms & Conditions:

• New customers only and exiting players are not eligible
• Customers register an account and make a first deposit and bet £20
• 50 Free Spins or 20 Golden Chips
• Second deposit and stake of £20 or more
• 30 Free Spins or 15 Golden Chips
• Third deposit and stake of £20 or more
• 30 Free Spins or 15 Golden Chips
• General Gala Casino Terms & Conditions apply

Gala Casino is rare in that the first three deposits earn a bonus. Most operators give a bonus based on the initial deposit but it is usually in the form of free bets or a betting bonus. New customers with Gala Casino are credited with free spins or chips which can be used on selected games. The free spins have a value of £0.25 and the chips are worth £1. The total value is modest compared to similar offers but the rules are less restrictive so the bonuses are easy to achieve. However, compared to the headline value of welcome offers from other online casinos, the Gala Casino welcome bonuses are relatively unappealing.

Other Promotions

The Gala Casino welcome offers are modest in value but achievable. Customers can choose from alternative bonuses related to the first three deposits that credit accounts with free spins and golden chips. At the time of writing all customers with Gala Casino could enjoy the benefits of the following ongoing promotions:

• Progressive Daily Wonder Wheel
• Live casino blackjack booster
• Red Tiger Super Jackpot Games
• Comp Points

The complete package of promotions for new and current players provides a good incentive to open an account, deposit funds and start betting to activate the bonuses. There is also a VIP programme which gives benefits to the highest staking customers over a significant period of time.

Free Money Sign Up Casino

Casino Games

Gala Casino is a standalone casino that offers a range of gaming products but that does not include sports betting. Casino and live casino games have been added to the website of some operators that initially only included a sportsbook. However, Gala Casino’s core products are described below:

Slots

Customers with Gala Casino can choose from over 200 themed slots. The most common themes are TV and Film, casino games, ancient history and mythology. The slots can be chosen from categories in a drop-down menu which include New and Classic games. Gala Casino brings together the latest titles and some established and liked games. Jackpot games offer a progressive unlimited prize which can be a life-changing win for a small stake spin which could be as low as £0.25. At the time of writing the biggest jackpot prize was £1.178 million but there were several lower prizes on offer with other jackpot games.

Table Games

Gala Casino offers players a selection of casino table games including baccarat, Sic Bo and craps. There are no versions of blackjack available, which seems an obvious negative given most online casinos offer this game. By far the most popular table game in land-based casinos and online is roulette. Customers with Gala Casino can choose from several formats which include:

• Diamond
• Penny
• Premium
• 3D
• Video
• European

The basics of roulette are common across all versions and the variations are slight but can be significant. The biggest departure from the conventional game is the second 'zero' with American roulette. This extra slot gives the bank a bigger edge so players are unlikely to choose American roulette when there are alternatives that offer better odds. The other differences are mainly in appearance and design rather than odds.

Other Products

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Even though blackjack is not available in the casino, there are many versions in the live casino which has real-life blackjack dealers. Customers can also play baccarat and a number of different versions of roulette in an environment that is designed to replicate the experience and ambience of a land-based casino. Macau slots are games that have themes related to Macau which is the biggest casino resort in the world. These games have fixed prizes or jackpots and at the time of writing the biggest jackpot prize was almost £80,000 which is a lot smaller than other casino jackpots. However, one roulette game was offering a jackpot of about £300,000.

Payment Options

The Gala Casino payment options include debit and credit cards, e-Wallets such as PayPal, prepaid safe cards and Bank Transfer. Deposits are immediate and free while withdrawals are subject to delay depending on the provider but have no charge.

Customer Service

Customers can contact Gala Casino by email, internal messaging when logged in to a registered account and Live Chat. The site featured comprehensive Terms & Conditions and advice about measures avoid problem gambling.

Closing Comments

The combined welcome bonuses based on the first three deposits are transparent and feasible but are of low value. There are no specific ongoing promotions but there are a number of benefits from joining the site which are published online. However, overall Gala Casino provides a decent casino betting experience.